Service Cloud
Service Cloud
We have created the concept and platform of the Engineering Service Cloud to provide services with added value and flexibility. On this service cloud platform, different manufactures can easily transfer after-sales services of the equipment to our team.
-
FlexibilityThrough outsourcing, partner can more flexibly correspond to the rapid changes in the technology industry.
-
Cost EffectiveThrough outsourcing, partners can effectively reduce the company's service costs. -
ProfessionalThrough outsourcing, we can provide professional and predictable professional engineering services to our customers.
JESSICA
JESSICA means Jtron Electronic Service and Support Integrated Call Administration system, an engineering service management information system developed by Jtron. It covers all the functions of engineering services and automates them to reduce manpower, improve service efficiency, reduce job error rates, and improve overall service quality. At the same time, it can record the complete historical data related to engineering services, and automatically generate periodic reports or analysis reports for other purposes.
JESSICA System architecture and functions are as follows:
JESSICA System architecture and functions are as follows:
